Some tours can accommodate children who are accompanied and supervised by a legal guardian. Please call/WattsApp our Tour Specialist at (1-876)-381-9070, for more information regarding tours suitable for your child.
There is a weight restriction of 264 lbs for most tours; however, there are some tours that have no weight restriction. Please call/WattsApp, our Tour Specialist at (1-876)381-9070, for more information.
All tours/transfers, should be booked at least 24 hours in advance
Yes you can. Please contact us at 1-876-956-5450; from USA/Canada 860-503-8548 and it will be our pleasure to assist you.
Tour times range from two hours and thirty minutes to six hours; and depends upon transfer times, which resort/cruise port, you are staying at, and the tour chosen.
Lunch and entrance fee is not included in our rates. However, at your request, one or both, can be included, at an additional cost.
Yes, we are flexible and will combine two tours on the same route
The amount of cash you take is all up to you. U.S. currency is accepted at all tour sites
You normally tip your driver and recommended rate is 15%
Full refund for cancelled flights or ship unable to dock or diverted due to weather, etc. You will be fully refunded for cancellations made 5 days or more prior to your scheduled tour/transfer. No refunds for no shows. All our tours will operate unless there are extenuating circumstances that require cancellation for safety concerns.
In order to secure a firm reservation, cruise passengers must make a minimum deposit of 10% at least 48 hours prior to tour date. Clients staying on island, have option to pay in full at the time of service.
For deposits, we accept PayPal and on island, cash and Visa/Master card .
Yes, we can customize a tour to suit your needs/interest, please contact us for further details at: USA/Canada – 860-503-8548; 1-876-956-5450
Ken’s Wheelchair Service has up to date information on all Cruise Ship arrival and departures into the Ports of Montego Bay, Falmouth and Ocho Rios. Consequently, all our tours are scheduled around the Ship’s arrival and departure times, plus drive time, in order to guarantee your timely return.
Our vehicles are Toyota Hiace, Toyota Coasters – all fully air conditioned, inspected, certified and licensed by the Jamaica Tourist Board and all relevant Government Agencies.
Yes, your deposit will be refunded in full
You will be sent a confirmation voucher via email with specific instructions relating to meeting place/time and other relevant information.